Last Updated: January 2025
Legal

Terms and Conditions –
Crizytime Online Gaming Platform

These terms govern your use of crizytime. Please read them carefully before you register or place any bets. By creating an account on crizytime, you confirm that you have read, understood, and agreed to everything on this page.

Welcome to crizytime. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and crizytime ("we", "us", "the platform"). They apply to all use of the crizytime website at crizytime.net and the crizytime mobile app. If you do not agree with any part of these Terms, you must not use the platform. We recommend saving or printing a copy of this page for your records.

01 Acceptance of Terms

By accessing crizytime — whether through the website or the mobile app — you confirm that you have read these Terms in full and agree to be bound by them. This agreement takes effect the moment you complete registration on crizytime, or earlier if you browse the platform without registering.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms take precedence unless stated otherwise.

If you are unsure about any part of these Terms, please contact crizytime support before registering. Our team is available 24/7 and will explain anything that isn't clear.

02 Eligibility and Registration

To open a crizytime account and participate in any games or betting activities, you must meet all of the following requirements:

  • You must be at least 18 years of age. Crizytime does not permit minors to register or play under any circumstances.
  • You must be accessing crizytime from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to verify this before registering.
  • You must not already hold an active crizytime account. Each player is permitted one account only.
  • You must provide accurate, complete, and up-to-date personal information during registration. Providing false information is grounds for immediate account closure and forfeiture of any balance.
  • You must not be acting on behalf of another person or entity when registering or playing on crizytime.

Crizytime reserves the right to request identity verification documents at any time. This includes a government-issued photo ID and proof of payment method ownership. Accounts that fail to complete verification within the requested timeframe may be suspended until verification is complete.

Age verification: Crizytime takes underage gambling seriously. If we have reason to believe an account is held by a minor, we will suspend it immediately and investigate. Any winnings generated during this period will be voided.

03 Account Responsibilities

Your crizytime account is personal to you. You are solely responsible for all activity that takes place under your account, including any bets placed, games played, and transactions made.

Login Credentials

You must keep your crizytime username and password confidential. Do not share your login details with anyone — including friends or family members. If you suspect that your account has been accessed without your authorisation, contact crizytime support immediately and change your password.

One Account Per Player

Each player may hold only one crizytime account. If duplicate accounts are detected, crizytime reserves the right to close all associated accounts and void any pending withdrawals. Players who have previously been excluded from crizytime must not attempt to open a new account.

Account Accuracy

You are responsible for keeping your account information current. If your contact details, payment method, or personal information changes, update your crizytime profile promptly. Crizytime cannot be held responsible for failed withdrawals or missed communications resulting from outdated account information.

04 Deposits and Withdrawals

Crizytime supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposits

  • Minimum deposit: ৳100
  • Deposits are credited to your crizytime balance instantly upon confirmation from the payment provider.
  • Crizytime does not charge fees on deposits. Your mobile banking provider may apply their own transaction charges.
  • You may only deposit funds from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals

  • Withdrawals are processed to the same payment method used for the most recent deposit.
  • Verified accounts typically receive withdrawals within 10 to 15 minutes.
  • Crizytime does not charge withdrawal fees. Standard mobile banking charges from your provider may apply.
  • Crizytime reserves the right to request additional verification before processing large withdrawals.
  • Withdrawals will not be processed to third-party accounts under any circumstances.

All funds held in your crizytime account are kept separate from operational funds. Your balance is protected regardless of any changes to the platform's operational status.

05 Bonuses and Promotions

Crizytime may offer bonuses, free bets, cashback, and other promotional incentives from time to time. All promotions are subject to specific terms that will be published alongside each offer. The following general rules apply to all crizytime bonuses:

  • Bonuses are available to one account per player, per household, and per device.
  • Bonus funds must be wagered a minimum number of times before they can be withdrawn. The specific wagering requirement will be stated in the promotion terms.
  • Crizytime reserves the right to withdraw any bonus offer at any time without prior notice.
  • If crizytime determines that a player is abusing bonus offers — including through the use of multiple accounts or coordinated betting — the bonus and any associated winnings will be voided and the account may be closed.
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering conditions.

06 Gameplay and Fair Use

All games on crizytime — including Mega Fishing, Plinko, Treasure Boat Fishing, Rooster Rumble, Fishing Expert, and Sports Events — use a certified Random Number Generator (RNG) to determine outcomes. The RNG system is independently tested and produces results that are statistically fair and unpredictable.

Each game on crizytime displays its Return to Player (RTP) percentage and multiplier range before you play. Crizytime does not manipulate game outcomes in favour of the platform or against any individual player. If you believe a game result was incorrect, contact support within 48 hours with your game history reference number.

Provably Fair

Crizytime operates a provably fair system for eligible games. You can verify the outcome of any game round by checking the server seed and client seed values in your game history. Instructions for verification are available in the FAQ section.

Game results on crizytime are final once confirmed by the system. Crizytime will not reverse a game result unless a verified technical error is identified and confirmed by the platform's technical team.

Technical Failures

In the event of a technical failure during a game round — including disconnection, server error, or payment processing failure — crizytime will attempt to restore the game to its last confirmed state. If this is not possible, the bet amount will be returned to your crizytime balance. Crizytime is not liable for losses resulting from internet connectivity issues on the player's side.

07 Prohibited Conduct

The following activities are strictly prohibited on crizytime. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with games.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation will be voided.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Using crizytime for money laundering, fraud, or any other illegal financial activity.
  • Attempting to access another player's account without authorisation.
  • Registering multiple accounts to claim bonuses more than once.
  • Providing false identity documents during the verification process.
  • Threatening, harassing, or abusing crizytime staff or other players through any communication channel.

Crizytime uses automated fraud detection systems that monitor all account activity. Suspicious patterns are flagged and reviewed by our compliance team. Accounts found in violation of these rules will be closed without appeal.

08 Responsible Gaming

Crizytime is committed to providing a safe and enjoyable gaming environment. We believe that responsible gaming is a shared responsibility — the platform provides the tools, and players use them. The following tools are available to all crizytime account holders:

  • Deposit limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
  • Session time reminders: Receive notifications when you have been playing for a set period of time.
  • Self-exclusion: Temporarily or permanently exclude yourself from crizytime. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
  • Reality checks: Enable periodic pop-ups that show your session duration and net gaming activity.

If you are concerned about your gaming habits, or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. Crizytime staff are trained to assist players who raise responsible gaming concerns — contact support at any time.

Gaming on crizytime should always be entertainment — not a way to earn income or recover financial losses. Never bet more than you can comfortably afford to lose.

09 Privacy and Data

Crizytime collects and processes personal data in accordance with our Privacy Policy. By registering on crizytime, you consent to the collection and use of your data as described in that policy. Key points include:

  • Your personal data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
  • Crizytime does not sell your personal data to third parties for marketing purposes.
  • All data transmitted between your device and crizytime is encrypted using industry-standard TLS protocols.
  • You have the right to request access to, correction of, or deletion of your personal data. Submit requests to [email protected].

10 Account Suspension and Termination

Crizytime reserves the right to suspend or permanently close any account at its discretion. Common reasons for account action include:

  • Breach of any section of these Terms and Conditions.
  • Failure to complete identity verification within the requested timeframe.
  • Suspected fraudulent activity, money laundering, or collusion.
  • Chargebacks or disputed transactions initiated by the player.
  • Requests from law enforcement or regulatory authorities.

If your account is suspended, crizytime will notify you by email. You may appeal a suspension by contacting support within 14 days of the notification. Crizytime will review the appeal and respond within 5 business days. If the suspension is upheld, any remaining balance that is not subject to investigation will be returned to your registered payment method.

Voluntary Closure

You may close your crizytime account at any time by contacting support. Before closure, ensure that all pending withdrawals have been processed. Crizytime will confirm account closure by email within 48 hours of your request.

11 Limitation of Liability

To the maximum extent permitted by applicable law, crizytime's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.

Crizytime is not liable for:

  • Loss of profits, winnings, or anticipated savings resulting from platform downtime or technical errors.
  • Indirect, consequential, or incidental losses of any kind.
  • Losses resulting from a player's failure to comply with these Terms.
  • Losses caused by third-party payment providers, including delays or failures in bKash, Nagad, or Rocket processing.
  • Any loss resulting from unauthorised access to a player's account where the player failed to maintain the security of their login credentials.

Nothing in these Terms limits crizytime's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

12 Changes to These Terms

Crizytime may update these Terms and Conditions at any time. When we make material changes, we will notify registered players by email and display a notice on the crizytime platform for at least 14 days before the changes take effect.

Continued use of crizytime after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using crizytime and may request account closure as described in Section 10.

The date at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes.

13 Contact Us

If you have any questions about these Terms and Conditions, or about your crizytime account, please contact our support team:

Email Support
[email protected]
Live Chat
Available 24/7 inside your crizytime account
Response Time
Most queries resolved within one conversation
Why It Matters

What These Terms Protect

Crizytime's Terms and Conditions aren't just legal boilerplate. Each section exists to protect players and keep the platform fair for everyone.

Your Funds Are Protected

Player balances on crizytime are held separately from operational funds. Your money is safe regardless of what happens on the platform side. Withdrawals are processed to your registered bKash, Nagad, or Rocket account — no third-party transfers, no delays for verified accounts.

Fair Games, Verified Results

Every game on crizytime uses a certified RNG. The provably fair system lets you verify any result using the seed values in your game history. Crizytime does not manipulate outcomes — the Terms make this a binding commitment, not just a marketing claim.

One Account, One Identity

The one-account rule protects all players from bonus abuse and collusion. When everyone plays by the same rules, the games stay fair and the promotions stay genuine. Identity verification ensures that every crizytime account belongs to a real, eligible person.

Responsible Gaming Built In

Deposit limits, session reminders, and self-exclusion are available to every crizytime player — not just those who ask. The Terms make these tools a platform obligation, not an optional extra. Crizytime is designed to be enjoyed safely.

Your Data Stays Private

Crizytime does not sell your personal data. All information collected during registration and verification is used solely to operate your account and comply with legal requirements. Data is encrypted in transit and stored securely. You can request deletion at any time.

Clear Rules, No Surprises

Crizytime publishes its Terms in plain language so every player knows exactly where they stand. When Terms change, registered players are notified by email at least 14 days in advance. No hidden clauses, no retroactive rule changes without notice.

Ready to Play

Understood the Terms? Start Playing on Crizytime

Register in under two minutes, deposit via bKash or Nagad, and explore the full crizytime game library — Mega Fishing, Plinko, Sports Events, and more.

By registering you confirm you have read and agreed to these Terms and Conditions.